How to Withdraw Your Tokens if You Lose Your DeversiFi Trading Key

Do not worry if you have lost your DeversiFi Trading Key, your funds are recoverable as DeversiFi is what is known as a Layer 2 exchange built on zero-knowledge rollup (Validium) technology. Your funds are safe.

Steps

Search your computer for a file that has a file name 'DeversiFi trading key....' If you can locate the fine, clear your browser cache, navigate to app.deversifi.com and import the file when prompted. You may have also used a password with the file. You will now be able to use DeversiFi normally and make withdrawals via the withdrawal widget

If you cannot locate your trading key file then please contract support using the chat box in the bottom right hand corner of app.deversifi.com to discuss next steps and we will guide you through the process.
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